Support for Challenging Behaviour
Respectful Support That Focuses on You
At First Priority Healthcare, we support people who may show behaviours that others find difficult. We understand that behaviour is often a way to show feelings, especially when it’s hard to use words. Our aim is to help you feel safe, respected, and understood so you can enjoy a calm and happy life.
Understanding You, Not Just the Behaviour
- We don’t focus only on the behaviour, we focus on you. Your story, your strengths, and your way of communicating are important.
- When you join us, we take time to learn about your needs, what makes you feel safe, and how you like to do things. We also speak with your family or others who know you well. This helps us build a support plan that really works for you.
- Your plan is designed to help reduce stress and increase good experiences. We look at ways to make daily life easier and more enjoyable, like setting up a calm routine, giving you choices, and creating quiet, predictable spaces.
- We also help you learn new ways to express yourself and get what you need. Our goal is always to help you feel more in control and more independent.
- The support team is specially trained to work with behaviours that challenge. But more than that, they are kind, patient, and always respectful. By being calm and consistent, they help you build trust and feel more confident over time.
Comprehensive care that feels like family
Whether you're looking for support for yourself or someone you care about, we’re here to listen, understand, and support every step of the way.
Personal Support Plans Built Around You
Support that is shaped by your story, your routines, and your preferred ways to communicate and express yourself.
Calm, Predictable Routines
We help create a peaceful daily rhythm with structure and clear choices to reduce stress.
Skilled and Kind Support Team
Our staff are trained in PBS and always work with kindness, patience, and respect.
Safer Environments
Homes and settings that are checked for safety and adapted to help you feel calm and in control.
Long-Term Progress
We support you to build confidence, try new things, and feel proud of every achievement.
Safe, Kind, and Consistent Care Every Day
All our services are checked often to make sure they meet strict safety and quality rules. Whether you live in one of our homes or get support in your own place, we make sure the setting feels safe and welcoming.
We use Positive Behaviour Support (PBS). This means we look at what’s causing stress or upset and work to change things to help you feel better. It might mean changing routines or making your space more comfortable.
PBS helps reduce difficult behaviours and supports long-term progress.
We want you to feel proud of your progress. With the right support, many people who once felt stuck or overwhelmed start to feel more confident and in control. You might try new things, meet new people, or do more for yourself. Every step forward matters, and we’re here to help you take the next one.
Together, we’ll find a calm and respectful way forward.
Let’s Talk
Call us on +44 (0)161 564 2850 to talk about how we can support you or a loved one.
